General Services of Leuven University College

Graphical representation of the General Services:

General Services provide services for the entire Leuven University College and consist of three clusters. The strategic cluster is headed by the general director, who also acts as coordinator between Board of Governors, central services and departments. The general director works closely together with the Chair of Leuven University College, who visits the ‘Abdij’ on a regular basis. The Education and Research Services are headed by the Head of Education and Research and the Administrative Services are led by the Head of Administrative Services.

Strategic cluster

General Director: Toon Martens

• The General Director is responsible for the daily management of Leuven University College, in conjunction with the management team.
• The General Secretary is responsible for the organisation and reporting of the various boards and councils. This person can be contacted if you are looking for a report or a text related to a decision.
  General Secretary: Fons Jordens
• The Communication Services develop and implement the communication strategy of Leuven University College. The communication strategy pertains to internal and external communication.
  Communication Coordinator: Roel Ruttens
• The HR Advisor furthers the development of competences at Leuven University College and develops the necessary tools in conjunction with the management team and the college consultation committee.
  HR Advisor: Ann Rutten
• ICT Services are responsible for creating and managing ICT facilities and applications at Leuven University College. Additionally, they provide user support for students and staff.
  ICT Coordinator: Vital Coenegrachts
• Quality Assurance Services are responsible for visualising the quality of study programmes, of departments and of the university college itself. To this end, they set up and perform research, and put an internal monitoring system in place.
  Quality Assurance Coordinator: Kim Waeytens
• The Student Coach supports student services at Leuven University College, and is responsible, among others, for organising the elections of the student representatives, welcoming students and promoting student participation.
  Student Coach: Bert De Jonghe

Education and Research

Head of Education and Research: Irène Hermans

• The E-Learning coordinator and the interdepartmental task force can answer any question related to Toledo, QuestionMarkPerception, e-portfolio, …
  E-Learning Coordinator: Luc Vandeput
• The Diversity Coordinator, in conjunction with the interdepartmental task force, is responsible for equal opportunities and diversity at the university college. Diversity is inherent to the college’s strategy related to students, staff, education, communication, ….
  Diversity Coordinator: Bie Strypens
• The International Office provides information about exchanges abroad (for staff members and students) or support for your foreign project or idea.
  Internationalisation Coordinator: Klaas Vansteenhuyse
• The Research and Services Office is responsible for creating a regulatory framework for research and services at Leuven University College. For individual projects, the office provides methodological and technical research support. On behalf of Leuven University College, it develops a quality assurance system for research and services.
  Research and Services Coordinator: Ann Verlinden
• Student Coaching includes every kind of student support related to studying (study coaching), life (personal coaching) and making choices in a flexibility-oriented university college (study itinerary coaching).
  Student Coaching Coordinator: Bie Strypens

Administrative Services

Head of Administrative Services: Nadia Falise

• Staff members of the Purchases, Logistics and Catering Services are responsible for orders and purchases and for organising logistic processes. Implementation mainly takes place in the separate departments.
  Purchases, Logistics and Catering Coordinator: Elke Vicca
• The Financial Services are responsible for the Leuven University College accounting activities. Implementation takes place at central and departmental level.
• HR Services are responsible for personnel administration.
  HR Coordinator: Katherine Geens
• The Education Administration Services organise the administrative processes related to student and education administration and planning.
  Education Administration Coordinator: Fabienne Derwael
• The Project Administration Services are responsible for the administration and financial monitoring of projects and work closely together with the Financial Services.